Hiring

CFW Careers Best Practices: Hiring Toward Diversity & Inclusion

A critical component of building diverse and inclusive organizations is around recruiting and hiring, and it often presents one of the greatest challenges “How can we build a more diverse candidate pool?” “How can we diminish drop off through the hiring process?” and,  ultimately, “How can we improve our retention statistics?” The implications are significant, not only relevant to fulfilling a corporate commitment, but fundamentally impacting employer brand. [stats re: job seekers valuing diversity & inclusion]. While the demographic starting point varies across function, nature of work, geography, etc. we have identified best practices that improve the outcome of recruiting efforts. 

CFW Guest Post: Melissa Hatter On The Evolution of Customer Success

A mentor of mine once told me that if you can’t clearly explain your job to your mom, then you're not communicating well. My mother’s confusion about my nearly two-decade long career got me thinking; why is the role of Customer Success still so hard for people to understand, and how do we make its very real value crystal clear?

The Makings of a Successful Sales Organization: A conversation with Jon Hume

One thing has remained constant: sales organizations change rapidly, and that change is accelerated by sales technology. In our most recent conversation with Jonathan Hume, a Business Development Advisor who has spent the last 15+ years in sales leadership, we discuss what it takes to set up the structure, launch, grow, and support a successful sales organization.

8 Ways to Support Your Chief Diversity Officers

While DEI leadership positions came on the scene a few years ago, within the context of this current social climate, the demand for CDOs and other DEI leaders is exploding. More than just having a CDO in place, though, it’s imperative that we are setting them up to succeed. We conferred with some good friends of our firm -- experts in the field -- and compiled a list of key ways to ensure you’re empowering your Chief Diversity Officers to bring about true organizational change.